You can easily cancel your subscription on your Account Settings.

Once you cancel your subscription, it will not automatically renew at the end of the billing period. Your credits and premium features will be available for you until the end of the billing period.

A monthly subscription can easily be upgraded or downgraded to another plan (Monthly or Yearly). An upgrade is immediate and its credits and features will be added immediately to your account. The next billing will be according to the new plan, in cost and date.
The original plan will be canceled, and its credits will expire.
A downgrade takes place at the end of the billing cycle, so your next billing is according to the new plan.
For upgrading or downgrading a yearly subscription please contact our support at contact@pen-to-print.com

No. Page credits reset at the start of each month and don't carry over — every plan (monthly or yearly) renews your full page allowance each month. If you regularly run out, upgrading is instant; if you usually leave pages unused, downgrading is just as easy.

Yes — the Business plan supports team access. The account owner invites teammates by email; they share the same credit pool and can work from their own devices, all under one subscription. The owner adds or removes teammates and monitors usage at any time. Starter and All-inclusive plans are single-user; for larger or custom team setups, see Enterprise.

Yes! You can try Pen to Print with 10 free pages to explore how it works and evaluate the accuracy of our handwriting OCR before upgrading.
We offer a variety of cost-effective plans for individuals, teams, and high-volume users - so you can choose what fits your needs best.

In general, subscription fees are non-refundable, except where required by law.
However, we understand that circumstances may vary. Refund requests made within 30 days of purchase may be considered on a case-by-case basis - as long as the service has not been used during that period.
All refund decisions are made at the sole discretion of the company.
We do not issue refunds for transactions made more than 30 days ago or for subscriptions that have already been used.
If you believe you're eligible, please contact us at contact@pen-to-print.com and we'll review your request.

You automatically receive the invoice/receipt to your email address when you make the purchase. If you have not received it, please contact our support at contact@pen-to-print.com and we will send it to you. You can also find all your billing info on your user account - Manage Billing.